Air Export Team Lead

SUMMARY
Directs and coordinates activities of export department to obtain optimum efficiency and economy of operations and maximize profits by performing the following duties personally or through subordinate employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, in additional to the duties and responsibilities of the export agent, when required for the efficiency and smooth running of the department. Other duties may be assigned.
Assists Export Manager and/or Branch Manager in implementing and obtaining organization policies and goals of the department.
Prepares directives and ensures compliance to employees under his/her supervision outlining policy, program or operation changes to be implemented.
Analyzes and organizes department export operations and procedures relating to shipment processing, file profitability, ensuring customer satisfaction.
Oversee and ensure timely export billing on a daily basis.
Prepare and ensure accuracy for all customer profiles, which may include special conditions negotiated with the approval of the Branch Manager.
Controls EPO's and makes necessary corrections.
Prepares quotations for the network, local sales force and customers.
Reviews clerical documents within the department to ensure completeness, accuracy and timeliness.
Prepares export activity reports for the guidance of the Export Manager and/or Branch Manager.
Maintains contact with customers and outside vendors of the department.
Provides for transportation of exported goods from port to final destination.
SUPERVISORY RESPONSIBILITIES
Supervises a total of 2-10 employees in the Export Department. Assists the Export Manager and/or Branch Manager in the coordination, and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees;
planning, assigning, and directing work;
appraising performance;
addressing complaints and resolving problems.
Requirements
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Two to five years related experience and/or training. Advanced education a plus
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Benefits
Bollore has to offer:
Competitive compensation
Generous benefits package, including health insurance (medical, dental and vision)
401(k) matching
Life insurance &
disability
Discretionary bonus
Paid time off / Holidays
Career advancement.
We are a part of the CMA CGM Group, alongside CEVA Logistics. Together, we form a Top 5 global logistics player.
The Group’s logistics activities are carried out by 86,000 permanent employees.
Our strengths brought together represent nearly one million tons of air freight, approximately two million TEUs of ocean freight, and more than 11 million square meters at more than 1,000 warehouses globally.
We combined 2023 revenues stand at $20.2 million.