Ahr 3 - Case Manager

Title:
Case Manager – Artemis House(Full-Time)
Department:
Artemis House Region III
Reports to:
Assistant Director of Programs
FLSA Status:
Exempt
Salary:
$52-$56K
About Us:
Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County. Since the organization’s inception, we have adapted and grown to meet community needs, all while working in partnership with government and private partners and community members. Today, Shelter House is a successful and reputable organization of over 100 employees committed to preventing and ending homelessness and domestic violence. In the last year, our compassionate team of individuals changed the lives of nearly 2,000 individuals, half of which were children.
Our Culture is built from our Core Values of Inclusivity, Collaboration, Accountability, Respect, and Empowerment (iC.A.R.E.). In addition to our incredible mission and culture, we offer our employees a work-life balance, 401K (with employer matching), and core benefits (medical/dental/vision) for full-time employees with a generous employer contribution towards premiums.
About the Role:
The Case Manager supports an average of 6-10 households fleeing domestic violence, sexual violence, stalking, or human trafficking. Victims entering Artemis House are in imminent danger and in need of crisis intervention and intensive safety planning assistance. Case Managers are responsible for providing direct services to clients in shelter by assessing client needs upon entry, connecting clients to appropriate services, and advocating to ensure the provision of comprehensive services meet the identified needs. Case Management services at Artemis House are provided in a client-centered manner driven by the victim’s needs and goals and respecting client self-determination.
How you will contribute:
Provide crisis intervention and develop an individualized safety plan
Assist victims in filing for protective orders and completing affidavits
Accompany clients to court proceedings and various appointments (i.E., attorney meetings, protective order hearings, custody hearings, and housing interviews)
Perform assessment of client’s physical, mental health and social needs, employability, educational needs, quality of life issues, strengths and needs, and other necessary areas
Coordinate services amongst mental health service workers, service providers, advocates, the legal system and other involved parties
Coordinate children’s services including education and daycare, programming and counseling
Meet with assigned clients regularly and provide intensive case management and advocacy services
Maintain complete client records and all documentation in accordance with agency and best standard practice
Enter client into VADATA and complete client CDF’s in a timely and efficient manner
Work closely with mental health staff to screen clients for referral to Mental Health or Substance Abuse services.
Assure all relevant information pertaining to clients is disseminated to all appropriate staff members in a timely manner
Provide DV education to clients utilizing tools such as The Power and Control Wheel and the Cycle of Violence
Empower clients to meet goals developed in their individual service plan and collaborate with client to develop a plan for exiting shelter
Collaborate with collateral professionals to ensure comprehensive service delivery.
Advocate for clients and complete referrals to meet client needs.
Ensure that Artemis House staff are aware of clients’ needs by completing daily documentation and communicating client updates to all staff
Assist with room turnover, client moves, and preparation for clients entering and exiting the program.
Listens effectively, delivers effective written and oral communication.
Must be familiar with and be able to implement emergency procedures
Participate in staff meetings and trainings as directed by supervisor
Function as a contributing member of a multidisciplinary team with Shelter House Inc. employees, deployed staff, and involved agencies and provide wrap around services to clients
Ensure compliance with all agency policies
Proficiently operate a personal computer, fax, printer, copier and Microsoft Office products (email, calendar, drive, etc.).
Exemplify the Shelter House core values of (iCARE);
Inclusivity, Collaboration, Accountability, Respect and Empowerment
Perform other duties deemed necessary to support the program and agency
Requirements
About You:
Required:
A bachelor's degree in social work/ human services/ related field or commensurate experience
1+ years of case management/ direct services
Strong written and oral communication skills
Ability to prioritize competing priorities and make sound judgments
Ability to complete tasks while navigating frequent interruptions
Ability to deliver creative resources and solutions to unique challenges
Strong organizational and time management skills
Ability to work in a highly intense work environment
Valid Driver’s License;
10-15% local travel required
Willingness to work evenings and weekends when needed
Preferred:
Foreign Language fluency in a language other than English (ex. Spanish, Farsi, Arabic or Amharic)
Experience with providing services to victims of domestic violence, mental health issues, and substance abuse
Physical Requirements:
Annual TB Test is required
Ability to sit or stand for long periods
Ability to lift items weighing 10-20 pounds
ADA Statement:
Shelter House will make reasonable accommodations in compliance with the Americans with Disabilities
Act of 1990. Any person in need of an accommodation should contact Human Resources directly for assistance.
Equal Opportunity Employer
We are unable to sponsor or take over sponsorship of an employment visa at this time.