Admissions Representative

Job Description
Opportunity at a Glance
Chamberlain University is experiencing continued growth and we are looking to add colleagues to our Admissions team. Are you curious about people and learning about their goals and motivations in life? Do you believe that continuing education can positively impact a person's life? Are you good at creating relationships, listening, and helping others reach their educational and career goals? Do you enjoy working in a team atmosphere, while also having accountability for your own accomplishments? If you answered yes to these questions, and have prior experience in recruitment, marketing, client services or consulting, the Admissions Advisor role might be the career for you! Our Admissions Advisors are the first point of contact for prospective students, so we are looking for engaging, warm, enthusiastic people who will quickly create meaningful relationships. We hire colleagues who are passionate about the value of higher education, and who want to help our students take the first step in continuing their education.
Responsibilities
The role of the admissions advisor is to reach out to individuals via phone, take incoming calls and place outbound calls to prospective students in a call center team environment.
Admissions advisors interview prospective students to determine their motivation for attending college, understand their career goals and the obstacles that might prevent them from starting or continuing their education, help them to overcome those obstacles, and ultimately help them identify the degree-program that best matches their needs.
During the interview advisors present information about the benefits of education and Chamberlain University, tailoring their message to the student’s needs, motivation, and career goals.
Once prospective students decide to enroll, advisors guide them through the admissions process, responding to questions, linking them to financial aid and academic advisors, gathering the documents necessary to start school, and ensuring students complete admissions testing.
By networking and building relationships with their students, admissions advisors identify and contact other prospective students
Performs other duties as assigned
Complies with all policies and standards