Administrative Assistant Norwich, Ct

We are looking for a highly organized person who is self-motivated with good computer knowledge and excellent communication skills. Must be a team player – enthusiastic and personable and possess a strong work ethic. Looking for someone who is flexible and has the ability to thrive in a fast paced, dynamic environment.
Primary Responsibilities:
Provide overall administrative support to ensure efficient operation of the office
Answer, screen, forward any incoming phone calls, and clear voicemail daily
Check emails frequently and respond timely to customer inquiries
Communicate and work closely with routing team to ensure order fulfillment
Greet and assist visitors in a professional and friendly manner
Process incoming customer orders quickly and efficiently
Maintain open items report
Process invoices for payment
Assist with credit card payments for invoices
Process Customer refunds
Assist with Customer agreement entry
Perform other related administrative tasks as assigned
Requirements
Previous experience in a customer service role or similar position preferred.
Excellent communication skills
Strong problem-solving abilities and attention to detail.
Ability to multitask and prioritize in a fast-paced environment
Positive attitude and a passion for helping others.
High school diploma required or GED equivalent
Benefits
Medical benefits and 401K plan offered