Adjuster I, General Liability

Pilot company (ssc) - Knoxville
new offer (01/07/2024)

job description

Job Description
The purpose of this job is to investigate and resolve incidents of liability claims presenting exposure to the company.
Essential Functions
Investigate incidents presenting exposure to the company
Manage, document, analyze, negotiate, and settle claims for resolution
Manage and control claim-related documentation including Personally Identifiable Information (PII) and Health Insurance Portability and Accountability Act (HIPAA) related information
Evaluate and settle liability claims within adjuster independent settlement authority
Manage litigation to obtain favorable outcome and resolution
Resolve customer claims while minimizing potential for conflict
Focus on loss prevention and hazard elimination during claims handling and propose initiatives to proactively minimize risks
Process subrogation claim on property damage in cases of the company as a collateral source
Provide reserve recommendation for internal claims and budgeting purposes
Resolves conflicts with claims in collaboration with senior or more tenured adjuster
Model behaviors that support the company’s common purpose;
ensure guests and team members are supported at the highest level
Ensure all activities are in compliance with rules, regulations, policies, and procedures
Complete other duties as assigned
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Adjuster I, General Liability

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