Activities Coordinator

Job Description
Join the Experiences team as a full-time Activities Coordinator and become one of the authors of our story. The Activities Coordinator is responsible for setup, execution and follow-through of various complementary and paid guest experiences at Commodore Perry Estate. They are someone who is organized and efficient while having the ability to speak and work with guests to ensure they have a memorable experience. The Activities Coordinator will play a key role in operations and be cross-trained to assist in every department and aspect of the hotel. This is a wonderful opportunity for a curious and active person to join the exciting world of hospitality and experiences.
The Activities Coordinator role works on projects that range across culinary, design, wellness, adventure, art, fashion and music. This is a great opportunity for a hyper-organized, detail-oriented individual who is curious and passionate about any of these fields and how they impact the guest experience. The Area Director of Experiences will coach the coordinator to hone their project management skills and to develop a keen eye and strategic, critical approach as it relates to experiences and touchpoints that drive the property’s brand pillars and positioning.
Responsibilities:
Help plan special events, weekly activities, classes and programs that allow guests ,and members, to create lasting memories around art, culture, music, fashion and much more. . .
Set up one-off experiences on property on an as-needed basis (ex. Easter egg hunt)
Manage and finalize SOPs for all existing and new experiences;
including trial set upsand photo documentation to maximize their effectiveness as a key experience training and execution tool
Engage with guests, and members,in an effort to promote and sell activities
Maintain cooperative relationships and open lines of communication with leaders of other departments throughout the hotel to ensure successful execution of programming and product offerings
Coordinate OS&
E purchases;
liaisewith appropriate departments to organize, store or set up on property
Manage and submit invoices for all 3rd party vendors and partners
Communicate with experience vendors and hosts as needed for smooth operations day to day
Build working SOPs to maintain activity storage areas and FF&
E/OW&
E
Help execute creative design + touchpoint projects under the direction of Director of Experiences
Coordinate design and printing of collateral
Work with marketing team to fact check website + collateral to ensure experiences are up to date and promoted regularly and accurately
Gather and organize metrics on experiences and programming:
bookings, guest, and member, feedback, revenue all or only reoccurring
Communicate with team members on upcoming experiences or events on a daily basis
Manage internal programming calendar and spreadsheets used by Experiences and Marketing departments