Acquirer Operations Manager

Job Description
The Industry Relations &
Operations (IRO) team manages all the partnerships and operations involved in the payments supply chain for our global footprint. From developing strategy and infrastructure to working with external partners, we find the best ways to move money across different networks and countries in a way that is cost-effective, available, scalable, secure and forward-looking. As Acquirer Operations Manager, you will play a key role in IRO’s continued commitment to supply chain resilience. You will manage payment operations across Square’s existing network gateways in the U.S. and internationally and work cross functionally to enable connections in new markets. In addition, you will collaborate with Risk, Compliance, Engineering, Product, Reconciliation teams and other internal partners to problem solve, innovate and implement new products that help create smooth payment experiences.
You will:
Own and manage day to day payment operations across network gateways in the U.S. and internationally
Collaborate and work cross functionally with Risk, Compliance, Engineering, Product, and Reconciliation teams to identify required technical tasks and resolve operational issues
Provide strategic and operational guidance as we work to enable connections in new markets
Work with payment industry partners and suppliers to scope and implement new features that strengthen our processing infrastructure
Translate technical changes to internal stakeholders to ensure compliance with upcoming network release requirements