Accounts Receivable Agent
job description
Job Description
Performing Daily Accounts Receivable activities mainly update AR system, contact Customers for outstanding Invoices, prepare AR meetings and process credit extensions.
Major Duties and Responsibilities:
Weekly contact with each customer on overdue invoices and current invoices
Update A/R Log with detailed collection notes listing actions on each invoice and timely follow-up
Proactively identify and help resolve problem accounts
Build key relationships with clients and internal staff to more effectively resolve issues and collect payment on invoices quickly
Process credit extensions
Review/Monitor Approved Credit Limit
Weekly reporting on slow-paying clients and aged invoices
Weekly updates in AR Meeting with Management
Weekly 1 on 1 meeting with Operational departments
Support Accounting Department with miscellaneous projects and assignments
ARC Reconciliation – Month End
A/R Analytical Month End
Trade A/R +120 Month End
Internal Meetings with Account Management
Refunds / Credits
Knowledge:
Expeditors training and company policies
Expeditors systems and procedures
Skills:
Must have solid intermediate level Excel skills
Good data entry and computer skills
Ability to multi-task and effectively prioritize a demanding workload
Telephone Skills
Effective interpersonal and written and verbal communication skills
Good Customer Service