Account Manager

Job Description
A Turner Duckworth Account Manager is exceptionally organized and a highly adroit multi-tasker, able to work under pressure, change direction quickly, and juggle multiple work streams. In this role, you'll support the Senior Account Managers and your fellow Account Managers to develop an understanding of the role of design systems/assets/importance of a VIS while managing small to medium-sized, straightforward workstreams with close oversight from senior team members.
Key Responsibilities
Support and collaborate daily with senior account team members across various projects
Build trusted relationships with clients and internal team
Maintain and update project schedules and internal project calendars
Provide competitive landscape information/samples for the design team
Coordinate internal and client meetings, troubleshoot challenges that arise
Analyze client feedback and write design orders for the internal team with close oversight from senior team member;
ensuring that client feedback is actionable and on brief;
alerting team when feedback or client requests warrant change orders;
writing change orders, obtaining approval and integrating with existing work streams
Author and present slides for client presentations
Manage the project completion documentation case studies/videos
Manage project finances:
draft small and medium project scopes with close oversight from senior team members, manage the PO process, maintain accurate budget trackers, update forecast on a weekly basis;
prepare monthly Point of Completion Revenue Recognition (POC) report as well as client billing
Write RFPs to bud third party supplies for design services
Prepares client emails, meeting recaps, status reports and project trackers
Manage document controls, presentation transmissions and project file organization
Updates staff resourcing to reflect project schedules and team assignments
Partners with office admin staff on securing team travel needs