Account Manager (Us)

The Account Manager is to find business opportunities and manage customer relationships. You’ll be directly responsible for the preservation and expansion of our customer base. The ideal candidate will be experienced in sales and customer service. We expect you to be a reliable professional, able to balance customer orientation and a results-driven approach.
You’ll help generate new business opportunities by identifying leads and converting them into qualified leads and opportunities through targeted marketing campaigns. Your overarching goal is to identify opportunities with prospects and new clients and build them into long-term profitable relationships.
Responsibilities
Manage the entire sales cycle from finding a client to securing a deal
Unearth new sales opportunities through networking and turn them into long-term partnerships
Present products to prospective clients
Contribute to growing partnerships
Provide professional after-sales support to maximize customer loyalty
Remain in regular contact with your clients to understand and meet their needs
Respond to complaints and resolve issues to the customer’s satisfaction
Able to cultivate your own account list or lead the prospect into a provided list.(cold calling, social networking, and strategic email campaigning)
Execute outbound sales campaigns (phone, email, etc.) to target accounts using the company’s current software providers (Salesforce, Seamless.AI, and other resources)
Diligently update Salesforce and Outreach to stay current on leads and follow-up activities
Work closely with Marketing and Sales Teams to implement targeted sales and marketing efforts and campaigns.
Qualify lead and schedules introductory meetings with prospects and Business Development Manager or Sales Engineer.
Generate innovative ideas to support customers and boost brand awareness
Use client feedback to improve customer experience
Report on sales results on a regular basis and suggest improvements
Stay up-to-date with product launches and provide support to clients and the sales team
Requirements
4 years of experience in SaaS/Cloud Computing Sales
Understanding of the entire suite of Google Cloud products. (Preferred)
Experience reaching and exceeding goals
Knowledge of market research, sales, and negotiating principles
Oustanding knowledge of Google Workspace;
knowledge of CRM software (e.G. Salesforce) is a plus
Experience with Outreach a plus
Excellent communication/presentation skills and ability to build relationships
Organizational and time-management skills
Team management skills
Benefits
Medical, Dental, Vision
PTO
401k
Professional Development
Macbook Laptop
Remote work flexibility