Account Manager I - Orlando North, Fl - Oncology Sales

Job Description
Oncology Sales is a dedicated organization inside of Guardant Health focused on commercialization of the Guardant 360® and Reveal® portfolio. The Oncology Sales’ singular focus on bringing our early to advanced stage cancer tests to market allows us to act with the speed and urgency needed to achieve our ambitious goals and serve the patient population who can benefit from our advanced analytics and proprietary testing.
About the Role:
The field-based Account Manager works hand in hand with sales leadership and team Account Executive to assist in offering white-glove customer service and account management to existing customer base along with managing market sales strategy for Oncology healthcare providers and offices. This position will act with urgency, drive and passion to deliver best in class oncology diagnostic products and services for cancer patients.
Essential Duties and Responsibilities:
Drive opportunities in current clients
Work with existing accounts and build processes to identify patients and send samples
Responsible for overall customer service and account management
Work to ensure timely sample acquisition
Driving tests per customer in current accounts
Drive the process of ordering in current customers
Streamlines customer service
Collaborate and coordinate with all sales positions to ensure successful attainment of company goals and objectives
Identify and develop opportunities between oncology clients and GHI.
Continually analyze commercial environment within assigned accounts to determine trends and provide customer feedback to GHI leadership
Ensure team objectives are met
Work effectively with individuals across multiple departments throughout GHI
Embrace, embody and represent the Guardant Health company culture at all times to external and internal constituents