1303-Support Engineer

Companyis a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets.
The company has 71 manufacturing facilities strategically located around the globe and employs a team of over 15,400 professionals in 130 countries across six continents. Company is a 2023 US Best Managed Company.
Description
The primary focus is to provide comprehensive support for account operations, ensuring the effective, economical, and safe utilization of chemicals and equipment. This entails collaborating closely with sales management to develop and execute chemical programs.
Communication with sales management regarding account activities is vital to keep all stakeholders informed. Weekly reporting and inventory management are integral tasks to maintain oversight and accountability.
Conducting necessary testing at the account to verify the safety and efficacy of treatment programs is essential. In the event of issues at customer sites, proactive engagement is key, promptly addressing concerns and collaborating with the sales management and customer teams to devise corrective strategies. Data analysis plays a crucial role in evaluating program performance, aiding in decision-making processes for ongoing improvements.
A successful candidate will enjoy collaborating with and supporting process owners in a factory environment to proactively lead and implement continuous improvements.
Requirements
Qualifications
B.S. in Chemical Engineering or Paper Science Engineering
3-5 years of experience in pulp/paper, textiles, or chemical manufacturing
Documented results making process improvements, solving complex and non-routine technical problems
Project management experience
Strong relationship building skills
Good communication skills both written and oral with multiple organizational levels
Experience learning new concepts and/or technology and applying them
Ability to work with autonomy
Must have a valid Driver’s License and acceptable Motor Vehicle Record
Solid mechanical and electrical aptitude and skills.
Ability to occasionally lift and carry 50 pounds.
Proficiency in MS Office programs (Word, Excel, PowerPoint)
Benefits
Perks!
Competitive health + wellness benefit plan
Continuous professional development with many opportunities for growth!
Recharge with paid time off, 3 floating holidays and separate sick days
Competitive Salary, Incentive Plan and Annual Merit Increases
401(k) Plan with Match
Relocation assistance