Senior Employee Assistance Counselor – Well-Being Division – Sf Health Service System

Job Description
Under direction, the 2595 Senior EAP Counselor provides direction and supervision to counselors providing organizational wellness services and engaged in direct client counseling;
provides clinical assessments, short-term counseling, and referral of City and County employees experiencing difficulties related to personal or work-related problems;
conducts seminars, trainings, and consultations on issues related to personal and organizational wellness;
prepares records and reports;
and performs related duties as required.
Typical duties include, but are not limited to:
Participates in the selection of, trains and evaluates a team of journey level counselors.
Provides clinical assessment, short-term counseling, and referral of City and County employees experiencing difficulties related to personal or work-related problems, such as stress, depression, anxiety, substance abuse, emotional concerns or relationship issues;
provides counseling to family members and significant others as appropriate.
Educates employees, managers, supervisors, and union personnel regarding employee assistance program service offerings, how to access services, early identification of personal and workplace problems, and referrals to the program;
directs the developmentof programs, resources, and EAP initiatives.
Provides consultation to managers, supervisors, union personnel, human resources professionals, clinical specialists, and family members regarding specific issues of individual employees in conformance with program and confidentiality policies;
recommends specific methods or techniques for resolving performance problems, including appropriate managerial and supervisory interventions.
Directs development of, creates, and facilitates seminars and trainings for employees and management on personal, interpersonal and organizational issues such as the effective management of stress, anger and emotions, workplace negativity and dealing with difficult people.
Provides crisis intervention, trauma response, and mediation/conflict resolution services as necessary.
Leads evaluation efforts to determine the effectiveness of the overall program and specific services provided and prepares the reports.